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Refund Policy

Please see below for our refund policy for each category or type of item or course. 

Online Course Refund Policy

Due to the nature of the value of our educational material, once you log in or access the educational materials and/or the private support group, we have a no-refund policy. This means there will be no refunds issued for any part of our educational materials. 

All Supplies and Materials

FOR ORDERS ON OR AFTER FEBRUARY 1, 2024:

Beginning February 1, 2024, there is a no refund policy in effect. No refunds will be given for orders placed beginning February 1, 2024. 

FOR ORDERS PRIOR TO FEBRUARY 1, 2024:
We have a 14-day return policy for store credit only, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@linkedpermanentjewelrytraining.com. Please note that returns will need to be sent to 140 N FM 1724 Hankamer, Texas 77560.

If your return is accepted, you will ship it back to the original return address. Items sent back to us without first requesting a return will not be accepted.

We will only issue a store credit for refunds. 

You can always contact us for any return questions at info@linkedpermanentjewelrytraining.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 Day Cooling Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.